Elevate Indianapolis Job Description: Operations & Event Support Associate

Position Status: Hourly up to 25 hours a week between the hours of 8-5pm with occasional evenings

Reports to: Chief Operations Officer

Job Overview

Organizational Values

Operations & Event Support Associate will be expected to operate in line with our values, which are:

VISION- We plan for and commit to a better future.

COURAGE- We take risks to do good.

INTEGRITY- We live out our values consistently.

RESPONSIBILITY -We fulfill our commitments faithfully.

POSITIVE WORK ETHIC- We work with all our heart.

RESPECT- We honor ourselves, others, and the world around us.

CARING- We meet others in their place of need.

General Responsibilities:

• Administration — Keeps records and reports as requested. Administration is accurate, consistently turned in on time, and contains minimal errors. 

• Attendance — Participates, is attentive, and is present on time to meetings, classes, and activities. 

• Modeling — Serves as positive role model and leader for Elevate Indianapolis students to demonstrate outstanding ethics, organizational values, character qualities, and behavior.

• Representation — Represents Elevate Indianapolis in a professional manner in the community, around staff and board, during site visits, at community collaborations, and at community functions. 

• Professional Development — Participates in and is attentive with learning opportunities as assigned or pursued. • Fiscal Management — Ensures that funds are used properly and for the allocated purposes according to policy.

• Timesheet — Hours will be maintained on an hourly timesheet. • Flexibility — Fulfills other responsibilities with respectful, team attitude.

Specific Position Responsibilities:

Operations & Administrative Support

• Support coordination of administrative operations (non-development)
• Support all office, transportation, technology and equipment including office operations and         upkeep and supplies purchases restocking HQ & Impact Center weekly.
• Supports all systems, personnel files and documentation are accurate, objective, and meets standards as designated by the Director of Training & Impact and CEO.
• Support information technology systems including but not limited to Salesforce, Sharepoint, and all technology.
• Support communication and donor mailings as needed.
• Event support in shopping, planning and presence as able for execution of staff, programming and engagement events.

HR & Staff Culture

• Support new staff and onboarding processes to assure effective on-boarding processes and followed and first 90 days of new staff.
• Assist with maintenance of HR Files
• Support staff culture-building and team building activities to create high-performing team environment.
• Help recognize important staff anniversaries and birthdays and other staff celebrations.
• Provide support for planning staff meetings, fun outings and training schedule.

Provide Administrative Support of CEO

• Projects and tasks as identified to support CEO in operations, grant making, communication, calendar planning, organizing and planning support for Board of Directors and other key meetings.
• Assist in running donor reports for mailings or other types of communication and engagement as requested.
• Providing board meeting support in preparing for board meetings and board communication.
• Support handwritten donors thank you correspondence as requested.

Essential Job Qualifications

• Education — Experience in related field.Experience — Minimum two years’ experience in youth service; certifications or education in youth services preferred.
• Commitment — Willingness to provide a clear schedule and meet expectations as scheduled in advance. This is a 12-month position.
• Driver’s License — Valid Indiana Driver’s License and Proof of Insurance
• Travel/Overnight Experiences — Travel as needed

Required Competencies, Abilities & Skills

• Ability to connect with urban youth; urban youth experience preferred.
• Mastery of communication skills including written, verbal, and presentation.
• Willingness to be coached and eagerness to learn new information.
• Personal relationship skills allow employees to manage and work with a wide variety of people, professionals, and students.
• Passion and commitment to help positively change culture and graduation rates in IPS.
• Ability to work and contribute to a team environment.
• Ability to manage variety of projects and goals along with personal and team responsibilities.
• Software skills including Microsoft Word, Excel, Outlook and email.
• Completes annual 360 review performance process, and Professional Development Plans as assigned.
• Other duties as assigned.

Benefits

• Pioneering opportunity Schools to provide hope for urban youth through dynamic relationships, highly effective in-class experience, after-school/summer programs, and planning for the future

• $15-22/hour starting pay depending on experience with 90-day review

• 15-25 hours a week year around

• Access to Youth Worker Well-Being Project benefits (as grant and funds permit)

• 90-Day review will be conducted to determine appropriate fitness for role and duty assignment